This policy covers how we use your personal information.
We take your privacy SERIOUSLY and will take all measures to protect your personal information.
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This policy covers how we use your personal information.
We take your privacy SERIOUSLY and will take all measures to protect your personal information.
We only collect information that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address
Credit Card Information (we do not store this information)
In addition we also collect information on your IP address, browser type, and refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE. We do not store your Credit Card data.
Cookies are small files that reside on your computer and allow us to recognise you on your next visit or store your shopping cart contents. We use them only to track this information.
Website Owner = Chekoh (ABN 47 613 365 629) (Domain name www.chekoh.com the “website”)
These website terms of use (“terms of use”) and the associated Privacy Statement (“privacy policy”) govern your access to and use of the website. You should read these terms of use and the privacy policy carefully before using this website.
The website is available for your use only on condition that you agree to these terms of use. By accessing/using the website, you are signifying that you agree to be bound by these terms.
Chekoh may revise and update these terms of use at any time. Your continued usage of the website after any changes to these terms of use will mean you accept those changes.
Chekoh does not warrant the accuracy, adequacy or completeness of material on this website. All information may be changed, supplemented, deleted or updated without notice at the sole discretion of Chekoh.
Chekoh does not guarantee that the website will be free from viruses, or that access to the website will be uninterrupted.
The copyright for the content on this website is owned or licensed by Chekoh and is protected under the Copyright Act 1968 (Cth) and by other copyright laws in both Australia and other countries. No material on this website may be reproduced, adapted, uploaded to a third party, linked to, framed, performed in public, distributed or transmitted in any form by any process without the specific written consent of Chekoh.
All custom graphics, icons, and other items that appear on the website and all associated trademarks, are trademarks of Chekoh.
The Chekoh privacy policy governs the use of information collected from or provided by you at the website. A policy statement prepared by Chekoh for the purposes of being made available to customers and the general public declaring the company's commitment to the Privacy Act 1988 (Cth) (hereinafter the “Privacy Act”) for a company required to comply is available at www.chekoh.com/privacy
Chekoh does not encourage you to make feedback, suggestions, comments or requests (“comments”) but these comments may be made to info@chekoh.com and if you do make comments, you acknowledge that: they will not be considered confidential or proprietary, and Chekoh is under no obligation to keep such information confidential, and Chekoh will have an unrestricted, irrevocable, world-wide, royalty free right to use, communicate, reproduce, publish, display, distribute and exploit such comments in any manner it chooses.
The website may contain links to third-party websites and resources (“linked sites”). These linked sites are provided solely as a convenience to you and not as an endorsement by Chekoh. Chekoh makes no representations or warranties regarding the availability, correctness, accuracy, performance or quality of the linked site or any content, software, service or application found at any linked site. Chekoh may receive payments and/or commissions from operators of linked sites in relation to goods or services supplied by the operator as a result of you linking to the third party website from the Chekoh website.
Chekoh generally encourages and agrees to your linking to the Home page through a plain text link on your website without the need for agreement between yourself and Chekoh. However, linking to any other page of the website is strictly prohibited, without express written permission from Chekoh.
The Australian section is provided for use only by Australian residents. The law applicable to use of the Australian section and to disputes arising out of the Australian section is the law of state of Queensland and The International Section is provided for use by residents of any country in the world but, to the fullest extent permitted by law, the law applicable to use of the International Section and to disputes arising out of the International Section is the laws of the state of Queensland, Australia.
Chekoh makes no representations or warranties about the accuracy, completeness, security or timeliness of the content, information or services provided by the website and disclaims all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties' rights, and fitness for a particular purpose.
If Chekoh is found responsible for any damages, Chekoh is responsible for actual damages only. In no event shall Chekoh, be liable for any incidental, indirect, exemplary, punitive and/or consequential damages, lost profits, or damages resulting from lost data or business interruption resulting from the use of or inability to use the website.
The following Conditions of Sale shall apply to any product sold on this website. These Conditions of Sale constitute a complete and exclusive statement of the agreement and understanding between you and Chekoh with respect to the subject matter hereof.
Due to the high volume of orders that we receive during a sale please read the following Terms and Conditions carefully prior to ordering.
Please read the product and any sizing description carefully before purchasing. All purchases are final.
We do not exchange, refund or store credit items purchased on sale. This does not affect your rights under Australian Consumer Law.
Due to the high volume of orders that we receive we cannot add to or change any items on the order once we have receive it.
Chekoh maintains that it is unable to offer pricing amendments on items originally purchased at RRP or in a sale or on any promotional items that are temporarily reduced. Once an item has been purchased at a RRP or discounted sale price, no additional pricing reductions will be offered, should the item be further marked-down.
Sale discounts and codes are only available during an advertised sale. Once the sale is over no orders will amended to reflect the sale price if the order was placed outside of the sale timeframe, any requests to do such will be denied.
If the sale requires a code and it is not entered we are unable to amend the payment after the sale has been processed.
If stock sells out during a sale or was unavailable at the start of the sale it will not be restocked during the sale.
Only one code can be redeemed per transaction. Gift vouchers can only be redeemed when another code is not being used.
Free shipping prices may change during a sale.
Shipping time frames change during a sale due to the high amount of orders that we receive. We have a maximum 10 business day turn around to ship all orders after a sale.
TERMS OF SALES AND OFFERS: All SALES are announced sporadically and offered only in the time frames stated. We do not offer refunds or discounts on any orders or purchases made outside of the stated SALE times. Please do not request a refund on purchases made outside of the stated times as all requests will be denied.
To make a claim under the Shipping Protection policy, you must contact us within 30 days of your order being shipped. Claims made after this period will not be eligible for replacement or credit.
If your item is lost, stolen, or damaged during shipping, please contact our customer service team at info@chekoh.com with your order number and details of the issue. We will assess your claim and provide further instructions on how to proceed with a replacement or credit.
Please note that Shipping Protection is optional. If you choose not to purchase Shipping Protection, you are responsible for any loss, theft, or damage that may occur during shipping.
We reserve the right to modify or discontinue the Shipping Protection policy at any time without prior notice. Any changes to the policy will be communicated to customers via our website or email.
Any questions? Contact us below